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What Is Preply: Complete Guide to the Language Learning Platform

A practical breakdown of Preply's tutoring marketplace, costs, and learning experience

Published Updated 16 min read
Preplyonline tutoringlanguage learningtutor marketplacelanguage lessons
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Preply is an online marketplace that connects language learners with tutors for live, one-on-one video lessons. The platform hosts tutors for over 50 languages, from widely studied options like English, Spanish, and Mandarin to less common choices such as Welsh, Icelandic, and Latin. Students browse tutor profiles, check availability, and book lessons that fit their schedule. Tutors set their own hourly rates, and Preply takes a commission on each session.

The company launched in 2012, founded by Kirill Bigai, Serge Lukyanov, and Dmytro Voloshyn. Headquartered in Kyiv with offices in Barcelona and New York, Preply has grown into one of the larger language tutoring platforms globally. It serves individual learners, corporate clients, and tutors looking for flexible teaching work. The platform handles scheduling, payments, video calls, and progress tracking in one place.

Unlike language apps that rely on self-study exercises or AI chatbots, Preply centers on human interaction. Lessons happen in real time through the platform's built-in video classroom. This means you speak with a person who can correct pronunciation instantly, explain grammar in context, and adapt to your pace. The trade-off is that quality varies by tutor, and you pay per lesson rather than a flat subscription for content access.

How Preply Works for Students

Getting started takes a few steps. You create an account, answer questions about your goals, current level, and preferred schedule. Preply then suggests tutors who match your criteria. You can filter by language, price range, tutor nationality, availability, and specialties like business English, test prep, or teaching children. Each tutor profile shows a video introduction, ratings, number of lessons taught, and student reviews.

Most tutors offer a trial lesson at a reduced rate, typically 30 or 60 minutes. This lets you assess teaching style and chemistry before committing. If the trial goes well, you purchase a package of hours — 5, 10, 15, or 20 — which you then schedule with that tutor. Lessons can be 30, 45, or 60 minutes. The platform sends reminders, handles time zone conversion, and stores lesson notes and materials.

  • Create a free account and set learning goals
    • Browse and filter tutor profiles by language, price, specialty
    • Watch tutor introduction videos and read reviews
    • Book a discounted trial lesson
    • Purchase a lesson package if satisfied
    • Schedule recurring or one-off sessions
    • Join lessons via the Preply video classroom
    • Track progress with tutor feedback and platform tools

    The video classroom includes screen sharing, a collaborative whiteboard, file sharing, and chat. Tutors often use external materials — textbooks, articles, videos — shared through screen share or uploaded to the platform. After each lesson, tutors can leave notes on vocabulary, corrections, and homework. Students see these in their dashboard along with upcoming lessons and remaining package hours.

    Preply-Banner-70%.png
    Diagram showing how Preply works from student signup to lesson completion

    Scheduling flexibility is a core feature. Tutors display weekly availability, and you book slots that work for you. Many tutors offer recurring weekly slots, which guarantees your preferred time. You can reschedule or cancel up to 4 hours before a lesson without penalty. Cancellations within 4 hours count as used, though some tutors make exceptions. The platform also supports lesson packages that don't expire for 12 months, giving breathing room for busy periods.

    Finding the Right Tutor on Preply

    Tutor quality is the single biggest factor in your experience. Preply has thousands of tutors, and the range is wide. Some are certified teachers with decades of classroom experience. Others are native speakers with no formal training but strong conversational skills. The platform surfaces several signals to help you choose: total lessons taught, average rating, response time, and student reviews. Video introductions let you hear the tutor's accent and teaching energy before booking.

    Filters narrow the pool effectively. You can select tutors who specialize in IELTS, TOEFL, DELE, or other exams. Business English, medical English, and technical vocabulary are common specialties. For kids, there's a filter for tutors experienced with children. You can also filter by tutor's native language — useful if you want a tutor who speaks your first language for explanations, or specifically a native speaker of your target language.

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    Key Tutor Profile Indicators
    IndicatorWhat It Tells You
    Lessons taughtExperience volume on the platform
    Average ratingOverall student satisfaction (1-5 stars)
    Response timeHow quickly the tutor replies to messages
    Reviews countNumber of students who left feedback
    SpecialtiesExam prep, business, kids, conversation, etc.
    Video introTeaching style, accent, personality preview

    Reading reviews requires some judgment. A tutor with 500 lessons and a 4.9 rating is generally reliable. But a tutor with 10 lessons and 5.0 stars may simply be new. Look for detailed reviews mentioning specific outcomes — "helped me pass IELTS speaking" or "great at explaining German cases" — rather than generic praise. Negative reviews often reveal dealbreakers: chronic lateness, poor internet, rigid teaching style, or limited English for explaining concepts.

    Screenshot of Preply tutor search interface with filters and tutor cards

    Don't overlook tutors who charge less. Many excellent tutors from countries with lower living costs charge $10-20 per hour and deliver strong results. Conversely, high prices don't guarantee quality — some tutors charge premium rates based on credentials that don't translate to better online teaching. The trial lesson is your best filter. Trust your gut on rapport; you'll spend hours with this person.

    Preply Pricing and Subscription Model

    Preply does not charge a monthly subscription for platform access. You pay only for lesson packages. Tutors set hourly rates, typically ranging from $5 to $75 per hour. Most fall between $10 and $35. The platform adds a service fee — around 18% for the first package with a new tutor, decreasing to roughly 3-5% for subsequent packages with the same tutor. This fee covers payment processing, platform maintenance, and customer support.

    Packages come in four sizes: 5, 10, 15, or 20 hours. Buying larger packages lowers the effective hourly cost slightly because the service fee percentage drops. For example, a $20/hour tutor might cost $23.60/hour for a 5-hour package (18% fee) but $20.60/hour for a 20-hour package (3% fee). Packages are tied to a specific tutor. If you switch tutors, you start a new package at the higher fee tier.

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    Typical Hourly Rate Ranges by Language
    LanguageCommon Rate Range (USD/hr)
    English$10 - $40
    Spanish$8 - $30
    French$12 - $35
    German$15 - $40
    Mandarin Chinese$10 - $35
    Japanese$15 - $45
    Arabic$8 - $25
    Less common languages$15 - $50+

    Payment methods include major credit cards, PayPal, Apple Pay, and Google Pay. Preply accepts multiple currencies and handles conversion. Refunds are possible for unused hours within 30 days of purchase, minus a processing fee. If a tutor cancels or misses a lesson, you get a full credit refund automatically. The platform also runs occasional promotions — discount codes for first packages or seasonal offers — though these change frequently.

    Screenshot showing Preply subscription management and package purchase interface

    For corporate clients, Preply Business offers team plans with centralized billing, admin dashboards, and progress reporting. Pricing is custom based on team size and needs. This is separate from individual accounts and includes features like group analytics, dedicated support, and integration with HR systems. Individual learners cannot access business features, and business accounts don't mix with personal ones.

    The Preply Mobile and Desktop Experience

    Preply offers iOS and Android apps plus a web platform. The apps handle most core functions: browsing tutors, booking lessons, joining video calls, reviewing notes, and messaging tutors. The video classroom works in the app, though screen sharing is more limited on mobile than desktop. Many students prefer desktop for lessons — larger screen, easier typing, better screen share — and use the app for scheduling and chat on the go.

    The desktop web version is the fullest experience. The video classroom supports full screen sharing, multi-window layout, and keyboard shortcuts. Lesson materials, whiteboard, and chat persist across sessions. The dashboard shows upcoming lessons, remaining hours, progress charts, and tutor messages. Offline access is limited — you need internet for video calls, but can review past notes and vocabulary lists offline in the app.

    • iOS app: full booking, messaging, video lessons, vocabulary review
      • Android app: feature parity with iOS
      • Web platform: complete feature set, best for lessons
      • Cross-device sync: schedule, notes, messages stay current
      • Push notifications: lesson reminders, tutor messages, package expiry

      Technical requirements are modest. A stable broadband connection (5+ Mbps), webcam, microphone, and updated browser or app version. The platform runs on Chrome, Firefox, Safari, and Edge. No software installation needed for web. Mobile apps require iOS 14+ or Android 8+. Some tutors use external tools — Google Docs, Miro, Quizlet — shared via screen share, so having those apps installed can help.

      The app is convenient for scheduling and chat, but I always take lessons on my laptop. The whiteboard and screen share just work better with a mouse and keyboard.

      Preply mobile app interface showing tutor search and lesson booking

      One practical limitation: the video classroom doesn't record lessons automatically. Some tutors record locally with student permission, but Preply doesn't provide built-in recording or playback. If you want to review a lesson, you rely on tutor notes, your own notes, or external recording. This is a deliberate privacy choice, but it means you can't rewatch explanations unless you arrange it yourself.

      Preply for Business and Teams

      Preply Business targets companies needing language training for employees. The product includes admin tools: assign tutors, set learning goals, track team progress, and export reports. Employees get individual accounts with access to the full tutor marketplace. Companies can restrict tutor selection to vetted pools or allow open choice. Billing is centralized — monthly invoices rather than per-employee packages.

      Typical use cases: onboarding international hires, preparing teams for global meetings, improving customer support English, or upskilling for specific roles like sales or engineering. The platform supports group lessons (up to 6 participants) in addition to 1-on-1, though 1-on-1 remains the default. Admins see attendance, hours used, level progress, and satisfaction scores. Tutors for business clients often have corporate teaching experience and relevant industry vocabulary.

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      Individual vs Business Plans
      FeatureIndividualBusiness
      BillingPrepaid packages per tutorMonthly invoice, centralized
      Admin dashboardNoYes — team analytics, reports
      Tutor assignmentSelf-serviceAdmin can assign or approve
      Group lessonsNot availableUp to 6 participants
      Dedicated supportStandard help centerAccount manager
      HR integrationNoWorkday, BambooHR, others

      Pricing for business plans isn't public. Quotes depend on seat count, lesson frequency, and support level. Small teams (5-20 people) typically start around $30-50 per user per month for a modest lesson allowance. Enterprise deals for hundreds of users involve custom contracts. The value proposition is replacing scattered language budgets — apps, classes, reimbursements — with one measurable program. But for very small teams, individual accounts often make more financial sense.

      A notable gap: Preply Business doesn't currently offer structured curriculum or standardized assessments across the team. Each tutor designs their own approach. For companies needing consistent outcomes — like all customer support agents reaching B2 English — this requires extra coordination. Some businesses supplement Preply with internal benchmarks or third-party tests to measure progress uniformly.

      Becoming a Tutor on Preply

      Preply accepts tutor applications continuously. Requirements: fluent or native proficiency in the teaching language, a reliable internet connection, webcam, microphone, and a quiet teaching space. Formal teaching credentials (TEFL, CELTA, degree) are not mandatory but improve approval odds and visibility. The application includes a profile setup, video introduction, and a short demo lesson recorded on the platform. Approval typically takes 1-3 business days.

      Commission structure is tiered. For the first package with a new student, Preply takes 18% of the lesson price. This drops to 16% for the second package, 14% for the third, and so on, reaching a floor of around 3-5% for long-term students. Tutors set their own hourly rate. Preply pays out weekly via PayPal, Payoneer, or bank transfer (depending on country), with a $30 minimum withdrawal. No fees for payouts beyond payment processor charges.

      • Submit application with qualifications and video intro
        • Complete demo lesson recording on platform
        • Wait for approval (1-3 business days typically)
        • Set hourly rate and weekly availability
        • Receive student inquiries and trial bookings
        • Teach lessons via Preply video classroom
        • Get paid weekly after commission deduction
        • Build reviews and lower commission tier over time

        New tutors face a cold-start problem. No reviews means fewer bookings. Preply gives new tutors a temporary visibility boost in search results for the first few weeks. Many lower their rate initially to attract first students and build reviews. Once a tutor has 20-30 lessons and solid ratings, organic demand usually sustains a full schedule. Top tutors report earning $2,000-5,000+ monthly, but this takes months of consistent work and strong retention.

        Tutor support includes a help center, community forum, and email support. Preply runs occasional webinars on teaching online, using the platform, and marketing yourself. There's no formal mentorship program. Tutors are independent contractors — no benefits, no guaranteed hours, no employment protections. You handle your own taxes, insurance, and retirement. The platform provides the marketplace and tools; everything else is on you.

        Student Progress Tracking and Learning Tools

        Preply includes several built-in tools to structure learning beyond the live lesson. The vocabulary feature lets tutors add words during or after lessons. Students review these with spaced repetition flashcards in the app. Progress tests — short adaptive quizzes — measure level changes over time. Tutors can assign homework: writing exercises, reading texts, grammar drills. Students submit through the platform, and tutors grade with comments.

        The English level test is free and takes about 20 minutes. It assesses grammar, vocabulary, listening, and reading, placing you on the CEFR scale (A1-C2). Retaking it monthly tracks improvement. Similar tests exist for Spanish, German, French, and a few other languages. Results help tutors tailor lessons and give students a concrete benchmark. The test isn't a certified exam — it's a placement tool — but it correlates reasonably with official frameworks.

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        Built-In Learning Tools
        ToolPurpose
        Vocabulary flashcardsSpaced repetition review of lesson words
        Progress testsMonthly CEFR-aligned level checks
        Homework assignmentsStructured practice between lessons
        Lesson notesTutor feedback, corrections, new material
        Learning planGoal-setting framework with tutor
        Lesson historyRecord of topics, duration, materials used

        These tools are optional. Some tutors use them heavily; others prefer their own materials and methods. The platform doesn't enforce a curriculum. This flexibility suits self-directed learners who want custom paths but can frustrate those expecting a structured course. If you want a textbook progression, you'll need to find a tutor who teaches that way or bring your own materials.

        The vocabulary tool is handy but basic. I export words to Anki for serious review. Preply's flashcards don't have audio or example sentences unless the tutor adds them manually.

        Preply Reviews and Reputation

        Public reviews on Trustpilot, Google Reviews, and app stores show a mixed but generally positive picture. As of 2024, Preply holds roughly 4.3-4.5 stars on major review sites across tens of thousands of reviews. Common praise: tutor variety, scheduling flexibility, trial lesson system, and responsive support. Common complaints: tutor no-shows, connection issues, refund difficulties, and commission opacity for tutors.

        Student reviews on the platform itself are overwhelmingly positive — most tutors have 4.8+ ratings. This creates a selection bias: unhappy students often stop using the platform before leaving reviews, or they leave reviews only after exceptional experiences. Negative platform reviews do exist but are less visible. For a balanced view, check external review sites and Reddit threads where users discuss both sides more candidly.

        • Trustpilot: ~4.4 stars, 30,000+ reviews
          • Google Play: ~4.5 stars, 100,000+ reviews
          • Apple App Store: ~4.7 stars, 50,000+ reviews
          • SiteJabber: ~4.2 stars, 5,000+ reviews
          • Reddit r/languagelearning: frequent discussion, mixed sentiment

          Tutor-side reviews on Glassdoor and Indeed show a different angle. Tutors appreciate flexibility and global reach but criticize high initial commission, lack of benefits, algorithm changes affecting visibility, and limited recourse when students dispute lessons. Some report account suspensions with vague explanations. Preply responds to public complaints but resolution speed varies. The platform prioritizes student experience, which makes sense commercially but creates tension for tutors.

          Pros and Cons of Using Preply

          Every platform has trade-offs. Preply's strengths center on tutor access and flexibility. Its weaknesses show up in cost predictability, quality variance, and platform limitations. Here's a practical breakdown based on typical user patterns.

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          Preply Advantages and Limitations
          AdvantagesLimitations
          Large tutor pool across 50+ languagesQuality varies significantly between tutors
          Flexible scheduling across time zonesNo guaranteed curriculum or structure
          Trial lessons at reduced ratesCost adds up with frequent lessons
          Pay per package, no monthly subscriptionPackages tied to individual tutors
          Built-in video classroom and toolsNo automatic lesson recording
          Progress tracking and level testsTools are basic compared to dedicated apps
          Business plans for teamsCustom pricing, no self-serve signup
          Mobile and desktop appsMobile video classroom has limits

          The cost question depends entirely on usage. Two lessons per week at $20/hour is ~$160/month plus fees — comparable to a group class at a language school but with 1-on-1 attention. Five lessons weekly at $35/hour hits ~$700/month, which approaches private tutor rates in many countries. There's no unlimited plan. Heavy users sometimes negotiate direct arrangements with tutors off-platform, though this violates terms of service and removes Preply's protections.

          Preply works best when you know what you want and can evaluate tutors yourself. If you need hand-holding or a fixed curriculum, a structured course or school may serve you better.

          Preply Compared to Alternatives

          The main alternatives fall into three categories: other tutor marketplaces, structured course platforms, and self-study apps. italki is the closest direct competitor — similar model, similar tutor pool, slightly lower commissions for tutors, different interface. Verbling focuses more on professional teachers with credentials. Cambly specializes in English conversation practice with native speakers, no booking needed. Each has a different tutor vetting approach and pricing structure.

          Structured platforms like Babbel, Busuu, or Rosetta Stone sell curriculum access, not live teaching. They cost $10-15/month but lack human interaction. Some learners combine both: a self-study app for daily practice and Preply for weekly speaking sessions. This hybrid approach is common and often cost-effective. Language schools offer group classes with fixed schedules — less flexible, often more expensive per hour of speaking time, but with peer interaction and standardized curriculum.

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          Platform Comparison at a Glance
          PlatformModelBest For
          PreplyTutor marketplace, 1-on-1 videoCustomized live instruction, flexible schedule
          italkiTutor marketplace, 1-on-1 videoSimilar to Preply, often lower tutor rates
          VerblingTutor marketplace, credentialed teachersLearners wanting certified instructors
          CamblyOn-demand English conversationCasual English practice, no booking
          Babbel/BusuuSelf-study app with curriculumIndependent learners, low cost, no live teaching
          Local language schoolGroup classes, fixed scheduleSocial learning, structured progression

          No single platform dominates every dimension. Preply's edge is breadth — more languages, more tutors, more time zones — and the trial system that lowers switching cost. its weakness is consistency. A great tutor on Preply beats a mediocre class anywhere. A bad tutor wastes time and money. The platform gives you tools to find good ones, but the evaluation work falls on you.

          Common Questions About Preply

          Several practical questions come up repeatedly from new users. The answers below reflect current platform behavior as of 2024, though policies can change.

          Frequently Asked Questions

          Can I use Preply for free?

          Creating an account and browsing tutors is free. Trial lessons are discounted but not free — typically 50-70% off the tutor's regular rate. There is no free tier for ongoing lessons.

          What happens if my tutor cancels a lesson?

          If a tutor cancels or misses a lesson, the hours are automatically refunded to your package. You can rebook with the same tutor or choose a different one.

          Can I switch tutors mid-package?

          Packages are tied to a specific tutor. Unused hours don't transfer. You can stop using a package and start a new one with another tutor, but the new package starts at the higher 18% service fee tier.

          Does Preply offer group lessons for individuals?

          No. Group lessons (up to 6 participants) are only available on Preply Business plans. Individual accounts support 1-on-1 lessons only.

          How do I get a refund for unused lessons?

          Contact support within 30 days of purchase. Refunds for unused hours are processed minus a processing fee. Refunds after 30 days are considered case by case.

          Can I take lessons on my phone?

          Yes, the iOS and Android apps support video lessons. Screen sharing and whiteboard features are more limited on mobile than desktop.

          What languages does Preply support?

          Over 50 languages including all major world languages and many less common ones. Availability depends on tutor supply — some languages have dozens of tutors, others only a handful.

          Is Preply safe for payments and data?

          Preply uses standard encryption for payments and data. Payment processing goes through Stripe and PayPal. The platform is GDPR compliant. Tutor background checks are not performed — vetting relies on platform reviews and the demo lesson.

          Final Assessment of Preply for Language Learners

          Preply solves a specific problem: access to affordable, flexible, one-on-one language instruction with a human tutor. It does this well. The marketplace model means you can find tutors for almost any language at almost any hour, try them risk-reduced via trials, and switch if the fit isn't right. The platform handles the logistics — scheduling, payments, video, notes — so you focus on learning.

          The downsides are real but manageable. Quality variance means you must invest effort in tutor selection. The trial system helps, but you still need to evaluate teaching style, not just credentials. Cost scales linearly with lesson frequency — there's no bulk discount beyond the package fee tiers. Heavy users pay significantly. The tools are functional but not sophisticated; serious learners often supplement with Anki, textbooks, or immersion content.

          For most learners, the sweet spot is 1-3 lessons per week combined with self-study. This keeps monthly cost in the $80-300 range while delivering consistent speaking practice and personalized feedback. At that cadence, Preply is often cheaper and more effective than group classes. If you need 5+ lessons weekly, calculate whether a local intensive course or university program offers better value. If you need zero live interaction, a self-study app costs far less.

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